Privacy and Data Security

At The Imaging Clinic, your right to privacy and security is essential to our medical practice and for your protection. 

The Imaging Clinic is registered as a Data Controller with Registration Number Z9700937 under the Data Protection Act, 1988.   This can be checked at any time by contacting the Register of Data Controllers in the Information Commissioner’s Office in Cheshire or by clicking their logo below:



Our privacy policy guidelines indicate how we use and protect your personal information. Please read the following carefully.

The Imaging Clinic's Privacy Policy

The Imaging Clinic respects your privacy. Across our business, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with patients and health professionals, for example, to facilitate and manage referrals, conduct investigations and treatments, arrange follow-up and onward referral. We do not sell your personal information. We only share your personal data outside The Imaging Clinic with your consent, as required by law or to protect The Imaging Clinic, its patients, or the public, or with fellow health professionals or clinics/companies that help The Imaging Clinic fulfill its obligations with you, and then only with partners who share The Imaging Clinic's commitment to protecting your privacy and data. At any time you may contact The Imaging Clinic with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

The Information The Imaging Clinic Collects About You

The Imaging Clinic only asks for specific types of personal information. We ask you to provide information that will enable us to manage your referral or provide services to you, enhance your site visit, respond to requests for information, support our client relationship, assist you with technical support issues or to follow up with you after your visit.  The Imaging Clinic may collect information when you:

In each of the instances above, we may ask for your name, address, e-mail address, fax number, phone numbers, occupation, industry, transactional information such as credit card information and other bank details, referrals, and other information that is needed to process your referral, provide requested services or register you for or subscribe you to services or treatments.

The Imaging Clinic only uses your personal information for specific purposes

The information you provide will be kept confidential and is collected and processed for the following general purposes or for any other legitimate purpose described by the applicable law.

Newsletters, Mailing lists, Requests For Information

If you request, we (or any other Imaging Clinic entity or any agent working on behalf of The Imaging Clinic group) will send you information about our various services and treatments, or other services, products and treatments that may be of interest to you. Such information may encompass treatment alerts, special offers, updated information and other new services and treatments from The Imaging Clinic. Only The Imaging Clinic (or agents working on behalf of The Imaging Clinic) will send you these direct mailings. If you do not want to receive such mailings any longer, simply notify us:

For processing mailing complaints, please provide a contact name, address and telephone numbers to:

The Imaging Clinic
Thursley Hall
Farnham Lane
Haslemere
Surrey GU27 1HA
England, UK.

UK Faxback Number: 01483 402748

Email unsubscribes: Click here to unsubscribe

When The Imaging Clinic Will Share Your Personal Information

Your information may be shared with other Imaging Clinic entities, health professionals or clinics performing services for The Imaging Clinic, such as Consultants and Radiographers, marketing sub-contractors, financial institutes. If so, The Imaging Clinic will seek to ensure that the information is only used in connection with the functions these parties will be performing for The Imaging Clinic and that all such information is treated in a confidential manner.

The Imaging Clinic will disclose your personal information to the extent required or authorized by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we are in compliance with our legal obligations.

The Imaging Clinic may transfer your personal information to affiliated companies, such as the National Health Service. In order to provide for adequate protection of your personal information, there are in place National guidelines with such affiliated organisations.

The Imaging Clinic will not disclose your personal information to any outside organization for its use in marketing without your consent

Personal information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent.

Your rights

The Imaging Clinic has a policy to comply with the Freedom of Information Act, 2000.  Upon your request and within 40 days we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.

Internet Commerce

The online store at www.theimagingclinic.co.uk is designed to give you options concerning the privacy of your credit card information, name, address, e-mail, and any other information you provide us. The Imaging Clinic is committed to keeping the information collected on our site secure. We offer the industry standard security measures available through your browser called SSL encryption.  However, we cannot guarantee the security of any data that you disclose on-line and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.  If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may place an order without credit card information and a representative will contact you. Alternatively, you may always contact a sales representative by telephone. It has always been our policy to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.   
 
Customized Experience with ‘Cookies’

We use technology to help us deliver customized visitor experiences. A “cookie” is a tiny piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small file.  At The Imaging Clinic, we primarily use "cookies" to help us determine which service and support information is appropriate to your computer and to enhance your experience on our website. Our use of this technology does not mean that we automatically know any information about you such as home or e-mail address, telephone numbers or credit card details. It only tells us that a previous imagingclinic.co.uk customer has returned.  We might be able to ascertain some limited characteristics about you, such as what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.theimagingclinic.co.uk. The Imaging Clinic has no desire or intent to infringe on your privacy while using the theimagingclinic.co.uk site and you usually have the ability to adjust your web browser to reject cookies.

Web Beacons

We, or third parties acting on our behalf, may use web beacons on our site, in our e-mails, in our advertisements on other sites, or in our advertisements in others' e-mails. A web beacon is an electronic image that can be used to recognize a cookie on your computer when you view a web page or e-mail. Web beacons help us measure the effectiveness of our site and our advertising in various ways, for example, by counting the number of individuals who visit our site from a particular advertisement or make a purchase from our site after viewing a particular advertisement as well as by telling us when a web page is viewed and providing a description of the page where the web beacon is placed. Web beacons also help us measure the effectiveness of our e-mail campaigns, for example, by counting the number of individuals who open or act upon an e-mail message, determining when an e-mail message is opened and determining how many times an e-mail is forwarded.

The information we collect may include some limited personal information, and web beacons allow us to recognize users by accessing The Imaging Clinic cookies. We may also combine the information that we collect through web beacons with other personal information we have collected from you. We use all of this information to better tailor our marketing to you and may use this information for other purposes, such as to enable a shopping cart, customize content on our website and internal research purposes.

We do not allow third parties to place their own web beacons on our site or in our advertisements. We will not share any personal information collected through web beacons with any third party, except for service providers who act on our behalf and who are contractually prohibited from any other use or disclosure of the information.
You can make some web beacons unusable by rejecting cookies.

Third-Party Sites

Please be aware that other Web sites including sites that may be accessed through our site, e.g., via a hyperlink, may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party web sites linked to www.theimagingclinic.co.uk or any other site. We use the symbol  to mark links to third-party sites.

Additional Information

If you have requested to be contacted by The Imaging Clinic's ISP partner in order to initiate a return call, we will need to provide them with your contact details. This information will not be shared with any other party and will be forwarded to your preferred ISP partner for the sole purpose of allowing them to contact you. Personal data obtained from you is held and processed in accordance with all applicable laws and consistently with The Imaging Clinic's privacy policy.

Contact The Imaging Clinic

If you would like to contact us, or have questions or suggestions regarding our Privacy Policies, please write, or e-mail us at the following address

The Imaging Clinic Data Protection Officer
The Imaging Clinic
Thursley Hall
Farnham Lane
Haslemere
Surrey GU27 1HA
England, UK.
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